Posted Policy. Restocking Fee for Cancellations: A 5% restocking fee will be applied to all order cancellations, including pre-orders. This fee covers the costs associated with processing the original payment and restocking the items.Pre-Orders: When

Posted PolicyRestocking Fee for Cancellations: A 5% restocking fee will be applied to all order cancellations, including pre-orders. This fee covers the costs associated with processing the original payment and restocking the items. Pre-Orders: When you place a pre-order, the full amount will be charged at the time of checkout. If you decide to cancel a pre-order, a 5% cancellation fee will be deducted from the refund to cover the aforementioned costs. Exchanging for a Different Item:&#xA0;Instead of canceling your order, if you would like to exchange it for a different item of equal or greater value, we will waive the 5% restocking fee. Please contact our customer support team at info@apexsimracing.com to initiate an exchange. Shipping of Pre-Ordered Items: Pre-ordered items will be shipped as soon as they become available. Please note that all dates provided are estimates, and we will make every effort to ship your product promptly. Agreement to Terms and Conditions: By placing an order / pre-order, customers agree to abide by the terms and conditions outlined in this policy. Policy Modification:&#xA0;Apex Sim Racing reserves the right to modify or cancel this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Internal PolicyIf the customer hasn&apos;t had any cancellations in the past or is a customer with several orders, I will usually waive the cancellation fee. See Example Below Dear [Customer Name],Thank you for reaching out to us regarding your recent order with Apex Sim Racing.We wanted to inform you that our policy typically includes a 5% cancellation fee for all orders. However, as a valued customer, we understand that situations arise that require flexibility. As a courtesy for this order, we are pleased to inform you that we will waive the cancellation fee.Your order has been successfully canceled without any additional charges.We appreciate your understanding and continued support. Should you have any further questions or need assistance with future purchases, please do not hesitate to contact us.Thank you for choosing Apex Sim Racing.Best regards,[Your Name] Customer Service Team Apex Sim Racing [Contact Information]

Cancellation Policy

Posted Return Policy. We want you to be completely satisfied with your purchase from Apex Sim Racing. If for any reason you are not satisfied, we offer a hassle-free return policy within a 14-day period from the date of delivery.To be eligible for a

Posted Return Policy We want you to be completely satisfied with your purchase from Apex Sim Racing. If for any reason you are not satisfied, we offer a hassle-free return policy within a 14-day period from the date of delivery. To be eligible for a return, please ensure that: 1. The item is unused and in new condition. 2. The item is in its original packaging. 3. All items originally included in the packaging are returned. Please note the following details regarding our returns policy: 1. Return Period: The return period for eligible items is 14 days from the date of delivery. 2. Exclusions: The following items are exempt from being returned: - Custom Orders - Sale Items / Clearance Items - Apex Sim Racing Gift Cards - Downloadable Software Products 3. Return Process: To initiate a return, please contact our customer support team at info@apexsimracing.com within the 14-day return period. We will provide you with further instructions on returning the item. 4. Return Shipping: The customer is responsible for all shipping costs incurred when returning the item. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee the receipt of your returned item. Please make sure to get a receipt as proof that the item was shipped. Please note that the original shipping cost will not be refunded, as that money has already been paid out to the shipping provider to deliver your item. 5. Restocking Fee: A restocking fee of 15% of the item&apos;s purchase price will be deducted from the refund amount. This fee covers the processing and handling costs associated with the return. 6. Condition of Returned Item: The returned item must be in unused and new condition, with all original packaging included. If the item is not in its original condition or is damaged due to reasons not caused by our error, only a partial refund may be granted. 7. Refund Process: Once we receive and evaluate the returned item, you will receive an email notification concerning the approval or declination of your refund. In the case of approval, the refund process will involve refunding the applicable amount to your original payment method within 3-5 business days, after deducting the applicable restocking fee and shipping costs.

Return Policy

Warranty Policy [Apex Sim Racing Products ONLY]At Apex Sim Racing, we stand behind the quality and performance of our products. We offer a warranty policy to provide you with peace of mind regarding your purchase. Please review our warranty policy be

<header id="isPasted"><h1 style="text-align: center;" id="check-if-customer-purchased-cps-warranty">Check if customer purchased CPS Warranty</h1><h1 style="text-align: center;" id="posted-warranty-policy">Posted WARRANTY POLICY</h1></header>Warranty Policy [Apex Sim Racing Products ONLY] At Apex Sim Racing, we stand behind the quality and performance of our products. We offer a warranty policy to provide you with peace of mind regarding your purchase. Please review our warranty policy below: 1. Warranty Duration: Our products are covered by a warranty for a period of 1 year from the date of purchase. 2. Warranty Coverage: The warranty covers defects in materials and workmanship under normal use and service. It does not cover damage caused by misuse, accidents, improper installation, unauthorized modifications, or any other conditions beyond normal wear and tear. 3. Warranty Claim Process: If you believe your product is experiencing an issue covered under warranty, please contact our customer support team at Support@apexsimracing.com to initiate the warranty claim process. We may request proof of purchase and additional details about the issue you are experiencing. 4. Manufacturer&apos;s Responsibility for Shipping (First 30 Days): For the first 30 days from the date of purchase, if your product needs to be repaired or replaced under warranty, the manufacturer will cover the cost of shipping both ways. 5. Customer&apos;s Responsibility for Shipping (After 30 Days): After the initial 30 days from the date of purchase, if your product needs to be repaired or replaced under warranty, the customer is responsible for the cost of shipping the item to our designated service center. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the safe arrival of the product. 6. Warranty Service: Once your product is received at our designated service center, our technicians will assess the issue and perform the necessary repairs or replacement. If a replacement is provided, it will be of similar or better quality and functionality than the original product. 7. Exclusions: The warranty does not cover normal wear and tear, cosmetic damage, damage due to improper use or care, or any damages caused by unauthorized repairs or modifications. 8. Voiding of Warranty: Any unauthorized repairs or modifications performed on the product will void the warranty. 9. Policy Modifications: Apex Sim Racing reserves the right to modify or update this warranty policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. If you have any questions or need further assistance regarding our warranty policy, please contact our customer support team at Info@apexsimracing.com. We are here to ensure your satisfaction and provide the necessary support throughout the warranty claim process.&#xA0;&#xA0;Warranties for all Other Brands [Simagic, Moza Racing, Cube Controls, etc.]See Manufacture&apos;s website for Warranty information&#xA0; Internal Policy I will typically only charge shipping for the repair. even after the warranty has expired

Warranty Policy

https://www.apexsimracing.com/pages/price-match-policy. We strive to offer competitive pricing on the best sim racing gear in the industry. If you find a lower advertised price on the same item from a qualifying U.S. retailer, we’ll do our best to ma

<a data-fr-linked="true" href="https://www.apexsimracing.com/pages/price-match-policy" id="isPasted">https://www.apexsimracing.com/pages/price-match-policy</a><header id="isPasted"><h1 id="price-match-policy">Price Match Policy</h1></header>We strive to offer competitive pricing on the best sim racing gear in the industry. If you find a lower advertised price on the same item from a qualifying U.S. retailer, we&#x2019;ll do our best to match it.What are the eligibility requirements?<ul><li>The item must be the exact same brand, model, and SKU.</li><li>It must be in stock and available for immediate shipment from the competitor.</li><li>It must be sold by an authorized U.S. retailer (not marketplaces or third-party sellers).</li><li>Request must be submitted before purchase or within 7 days of your order.</li></ul>How do I request a price match?Send an email to <a href="mailto:info@apexsimracing.com" style=" text-decoration: none;">info@apexsimracing.com</a> or use the chat feature on our website. Please include:<ul><li>A link to the competitor&#x2019;s product page</li><li>Your name and order number (if applicable)</li><li>The product you&apos;d like us to match</li></ul>What&#x2019;s excluded from price matching?<ul><li>Products sold by Amazon 3rd-party sellers, eBay, forums, or unauthorized resellers</li><li>Refurbished, open box, used, clearance, or liquidation items</li><li>Bundle offers, financing deals, gift card incentives, or loyalty promotions</li><li>Pricing below brand-enforced Minimum Advertised Price (MAP) policies</li></ul>Can a price match be declined?Yes. Apex Sim Racing reserves the right to verify all price match requests. We may decline a match at our discretion if:<ul><li>It violates manufacturer pricing policies</li><li>It affects product availability</li><li>The price appears to be an error or unreasonable</li></ul>What&#x2019;s the bottom line?If you&#x2019;ve found a better price on the same item from a qualified retailer, reach out. We&apos;ll do our best to take care of you&#x2014;while delivering the fast shipping, expert support, and trusted service Apex Sim Racing is known for.

Policies

Cancellation Policy

Return Policy

Warranty Policy

Price Matching Policy