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Product Issues
My Device Will Not Connect
1. Is windows giving you an error if so what is the error you can check this in device manager. 2. test a different usb port / bypass usb hub if using one or use a high quality powered hub. 3.Test on a different computer if possible to see if you exp
Power Supply Mount Issues
Customer: My power supply doesnt fit the mount. Have them provide photos of what we sent them (including the back of the printed mount, which will have markings on it which will help us identify what item it is). Confirm what model # power supply the